Cancellation of Pre-Order and Refund thereto

Pre-orders are subject to the Company’s acceptance, as provided above. Pre-orders may be rejected by the Company at its sole discretion at any time and for any reason. If the Company rejects your pre-order, it will, as your sole and exclusive remedy and the Company’s sole and exclusive liability, refund the Pre-Order Payment you paid for the pre-order.

You may cancel your Pre-order at any time. On you cancelling the Pre-order, the refund of the Pre-Order Payment shall be processed by the Company in your original payment method.

For initiating refund procedure on cancellation of your pre-order you shall be required to communicate such refund request to the Company via e-mail to queries@evayve.com. You shall mention the following details in the request email: a) Pre-Order serial number; and b) transaction ID of the Pre-Order Payment. Please note that you will have to send the request e-mail from such e-mail ID which you had provided at the time of making the pre-order. The Company shall strive to complete the refund within 15 to 30 days (once all details from the Customer are received). Any issues such as bank’s downtime, PG / PA downtime, PSO’s downtime, etc. shall not be the responsibility of the Company.

You irrevocably understand that if you cancel your pre-order, it cannot be reinstated or reactivated. However, you can place a new pre-order if the pre-order campaign is still active after your cancellation. Also, the availability and pricing may vary for new pre-orders.